Admin

PowerSchool Incident Update

PowerSchool Incident Update
Posted on 01/29/2025
PowerSchool Incident Update

We are writing to provide another update on the cyber incident involving PowerSchool’s Student Information System – the application used by the Superior North Catholic District School Board and many school boards across North America to store certain student and staff information.

This incident has affected current and former students and staff. Please note that we will also be posting this notice on our website to notify Superior North Catholic District School Board’s former students and staff who may be affected.

What Happened

On January 7, 2025, PowerSchool informed the Superior North Catholic District School Board and other school boards throughout the province that it had experienced a cyber incident. Since then, we have been working with PowerSchool and internal and external experts to determine the precise information that was affected.

What Information Was Affected

We have concluded our analysis and can confirm that limited student and staff information was compromised as part of this incident.

For all students who have been enrolled in Superior North Catholic District School Board since 2015, the information affected includes:

  • Name (First, Last)
  • Date of birth
  • Home and/or mailing address
  • Gender
  • Current grade level
  • Student number
  • Ontario Education Number (OEN)

For some students, the following additional information was also affected:

  • Medical alert notes
  • Home phone
  • Enrollment arrival and departure dates
  • Emergency contact names and phone numbers
  • Guardian email
  • Parent/guardian custodial status
  • Doctor’s name and phone number
  • Parents names
  • Notes regarding reasons for transferring between schools

With respect to medical alert information, if you provided information to your child’s school about your child’s allergies, medical conditions or injuries when completing the start of school year forms, this information was included in the data that may have been accessed or acquired. Please note that medical information provided to members of Superior North Catholic District School Board’s community partners and external consultant teams (e.g. Psychologists, Occupational Therapists, Physiotherapists, Audiologists, Speech-Language Pathologists, and Social Workers) was not impacted by this incident.

This incident did not compromise any of the following information: financial information, social insurance number (SIN), health assessment information, medical records, student academic grades, IEPs or accommodations.

For all board staff with PowerSchool SIS (educators, administrative assistants, principals and other board support staff) who have worked in Superior North Catholic District School Board since 2019, the information affected includes:

  • Full name, employee ID, school(s) of employment, and board email address.

For some staff, the following additional information was also affected:

  • Title, home address information, home phone number.

Staff without a PowerSchool SIS account were not impacted.

We have also prepared an FAQ regarding this incident, and we encourage you to visit that here www.sncdsb.on.ca/news/powerschool_incident_faq. You can also find an FAQ from PowerSchool here www.powerschool.com/security/sis-incident/.

Superior North Catholic District School Board has reported this incident to the Office of the Information and Privacy Commissioner of Ontario (IPC), and the IPC has opened an investigation file. While you are entitled to file a complaint, the IPC has advised that it is not necessary as they are already investigating the matter. You can visit the IPC’s website at www.ipc.on.ca.

If you wish to have more information about this incident, we invite you to contact us at [email protected]. Please understand that those who contact Superior North Catholic District School Board regarding this incident will need to verify their identity before we can release information about the specific impact of their information.

We appreciate your patience and understanding at this time and sincerely regret any concern this has caused you.


Website by SchoolMessenger Presence. © 2025 SchoolMessenger Corporation. All rights reserved.